DIPLOMA IN 

PC SUPPORT SPECIALIST

Program Objectives & Overview

The PC Support Specialist diploma program is designed to prepare students for entry level positions in small to midsized companies.  This program will equip students with the necessary skills to provide technical assistance, support, and advice to users on hardware, software, and computer issues.  Students will be able to provide day-to-day administrative support for an organization’s local area network.

Graduates of this program will be prepared for entry-level as computer security specialists, computer support specialists, systems administrators, network and computer systems administrators, computer software engineers, and computer systems analysts.

TECHNICAL COURSES  

Professional Development

Intro to Computer Science

Operating Systems

Word Processing I

Help Desk Essentials

Computer Repair Concepts I

Computer Repair Concepts II

Servers

Networking Concepts I

Networking Concepts II

4

4

4

4

4

4

4

4

4

4

QUARTER CREDITS

  

TOTAL CREDIT HOURS

40

What sets OBC apart from other schools is the one-on-one attention that you get. OBC has helped give me a better perspective and understand the IT world in a better way by providing me with the tools to make it happen."

- ISH GONZALEZ

ACADEMIC OUTCOMES  

At the completion of the program, students should possess the following technical skills:

  • Install, configure, manage and maintain computer hardware and software.

  • Solve server issues and understand technologies.

  • Apply learned skills in analyzing, operating, administering, maintaining, testing and implementing network interconnections of devices, systems and communication services.

POSSIBLE CAREERS  

Systems Administrator

IT Help Desk Representative

PC Support Specialist

Computer Support Specialist

Technical Specialist

Installation Technician

Hardware Repair Troubleshooter

Remote Data or Telecom Repair Representative

Installation Technician

Hardware Repair Troubleshooter

Remote Data or Telecom Repair Representative

Customer Service or Sales Representative

Technology Repair Dispatch

Client Hardware Site Representative

VoiP (Voice over internet Protocol) and Data Sales Representative and Servicer

CLASS SCHEDULE  

DAY: A typical full time business student attending day classes will have 3 sessions per week. Lecture classes are 9:00 am – 1:00 pm, and Lab classes (if required) are 9:00 am – 2:00 pm. Once enrolled, your schedule will be personalized to fit your needs.

EVENING: A typical full time business students attending evening classes will have 3 sessions per week. Lecture classes are 6:00 pm – 10:00 pm, and Lab classes (if required) are 5:30 pm – 10:30 pm. Once enrolled, your schedule will be personalized to fit your needs.

Are you ready to begin your path to a better career?

Contact us to start the quick and easy enrollment process. Within minutes you can be on the fast-track to a new career.